Angela McDaniels
Henderson
Summary
With over 20 years in customer service and 10 years at Stuft Pizza Bar & Grill, I excel in delivering exceptional customer service and managing high-volume dining with ease. My expertise includes strong work ethic, guest engagement, and efficient use of POS systems, significantly enhancing dining experiences and fostering repeat business. I'm adept at both team collaboration and individual initiative, ensuring top-notch service standards.
Overview
22
22
years of professional experience
Work History
Server
Stuft Pizza Bar & Grill
07.2014 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Receptionist
John Faulkner, MD
09.2007 - 06.2014
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
Outback Steakhouse
04.2003 - 08.2007
Education
Associate Of Science - General Studies
Saddleback College
Mission Viejo, CASkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Suggestive selling
Timeline
Server
Stuft Pizza Bar & Grill
07.2014 - 12.2024
Receptionist
John Faulkner, MD
09.2007 - 06.2014
Server
Outback Steakhouse
04.2003 - 08.2007
Associate Of Science - General Studies
Saddleback College
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