Angela McDonald
Bellingham,WA
Summary
Customer Care Excellence Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Delivery Driver
Instacart
Bellingham, Washington
03.2020 - Current
- Navigated local areas to ensure timely delivery of groceries.
- Communicated effectively with customers to confirm delivery details.
- Inspected orders for accuracy before departing for delivery routes.
Driver
Uber
Seattle, Washington
03.2018 - 03.2020
- Transported passengers safely to various destinations throughout the city.
- Maintained vehicle cleanliness and ensured regular maintenance checks.
- Provided excellent customer service during rides and interactions with passengers.
Cashier
Safeway
Seattle, Washington
03.2017 - 02.2018
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with inquiries and product selections.
- Maintained cleanliness and organization of checkout area.
Cook
German Retirement Home
Kirkland, Washington
09.2015 - 02.2017
- Prepared diverse menu items using fresh, local ingredients.
- Maintained cleanliness and organization of kitchen workstations.
- Collaborated with team members to ensure timely meal service.
Dietary Aide
Shoreline Health & Rehabiltati
Shoreline, Washington
08.2014 - 08.2015
- Prepared and served nutritious meals to residents following dietary guidelines.
- Assisted in meal planning and food preparation for various dietary needs.
- Maintained cleanliness and organization of kitchen and dining areas.
Cook
192 Brewery
Kenmore, Washington
05.2014 - 08.2014
- Prepared diverse menu items using fresh, local ingredients.
- Maintained cleanliness and organization of kitchen workstations.
- Collaborated with team members to ensure timely meal service.
Concession Stand Supervisor
Safeco Fields
Seattle, Washington
06.2012 - 02.2014
- Supervised daily operations of concession stand and staff activities.
- Trained new employees on food safety and customer service standards.
- Managed inventory levels and placed orders for supplies as needed.
Restaurant Co-Manager
Wendys Restaurant
Baltimore, Maryland
04.2004 - 06.2011
- Supervised daily restaurant operations to ensure quality service and food safety.
- Trained and mentored staff on customer service standards and operational procedures.
- Managed inventory levels and ordered supplies to maintain efficient operations.
Server
Lone Star Steakhouse & Saloon
Laurel, Maryland
08.2001 - 12.2003
- Provided exceptional customer service in a fast-paced dining environment.
- Memorized menu items and specials to assist guest selections effectively.
- Processed orders accurately using point-of-sale systems for efficient service.
Education
Some College (No Degree) - Medical Coding
University of Phoenix
Tempe, AZSkills
- Customer relationship management
- Communication skills
- Problem solving
- Time management
- Inventory management
- Customer service
- Critical thinking
References
References available upon request.
Timeline
Delivery Driver
Instacart
03.2020 - Current
Driver
Uber
03.2018 - 03.2020
Cashier
Safeway
03.2017 - 02.2018
Cook
German Retirement Home
09.2015 - 02.2017
Dietary Aide
Shoreline Health & Rehabiltati
08.2014 - 08.2015
Cook
192 Brewery
05.2014 - 08.2014
Concession Stand Supervisor
Safeco Fields
06.2012 - 02.2014
Restaurant Co-Manager
Wendys Restaurant
04.2004 - 06.2011
Server
Lone Star Steakhouse & Saloon
08.2001 - 12.2003
Some College (No Degree) - Medical Coding
University of Phoenix