Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angela Medina

Muskogee

Summary

Results-driven professional with extensive experience in supervising front-end operations and training staff. Skilled in problem-solving and monitoring sales trends to enhance operational efficiency and customer satisfaction. Ready to apply leadership skills to drive team success.

Overview

6
6
years of professional experience

Work History

Front End Supervisor

Ross Dress for Less
Fort Smith, AR
08.2021 - 01.2025
  • Supervised front-end operations, ensuring optimal customer service and efficient checkout processes.
  • Trained and mentored staff on register procedures, enhancing team performance and service quality.
  • Monitored daily sales reports to identify trends and recommend adjustments for improved performance.
  • Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.

Assistant Manager

Sonics Drive In
Fort Smith, AR
03.2019 - 05.2021
  • Led daily operations, ensuring compliance with safety and health regulations.
  • Trained and mentored team members on customer service best practices.
  • Streamlined inventory management processes to reduce waste and improve efficiency.
  • Oversaw scheduling and staff assignments to optimize workflow and productivity.

Education

BBA - Finance And Digital Marketing

University of Arkansas Fort Smith
Fort Smith, AR
05-2025

Skills

  • Customer service
  • Problem-solving skills
  • Opening and closing procedures
  • Complaint resolution
  • Time management
  • Team leadership
  • Cash register operation
  • Workflow management

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Front End Supervisor

Ross Dress for Less
08.2021 - 01.2025

Assistant Manager

Sonics Drive In
03.2019 - 05.2021

BBA - Finance And Digital Marketing

University of Arkansas Fort Smith