Hi, I’m
Angela Melton
Stockton,CA
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets deep cleaning bathrooms and ovens. Demonstrates strong commitment to providing best possible experience for guests. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
years of professional experience
2001
years of post-secondary education
Work History
Northgate resortsLodi, California
Housekeeper
07.2024 - 08.2025
Job overview
- Cleaned guest cabins, ensuring a welcoming and hygienic environment.
- Collaborated with team members to complete cleaning tasks effectively.
- Delivered excellent customer service during interactions with guests.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies, maintaining stock levels for guest comfort.
- Assisted in laundry duties, handling linens and towels efficiently.
Rodeway Inn ClearfieldStockton, California
Head of Housekeeping Services
12.2024 - 03.2025
Job overview
- Supervised daily housekeeping operations for cleanliness and organization.
- Trained staff on safety protocols and housekeeping standards.
- Managed inventory of cleaning supplies and equipment efficiently.
- Implemented quality checks to ensure service excellence in facilities.
- Developed training materials for new housekeeping team members.
- Assisted in resolving guest complaints related to cleanliness promptly.
Lumberjacks RestaurantStockton, CA
Server
11.2022 - 05.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Omlet HouseStockton, CA
Server
05.2019 - 11.2022
Job overview
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Education
Marysville HighMarysville, CA
Skills
- Cleaning techniques
- Staff training
- Time management
- Attention to detail
- Inventory management
- Quality assurance
- Positive and professional
- Strong work ethic
- Multitasking and organization
- Upselling techniques
- Task prioritization
Timeline
Head of Housekeeping Services
Rodeway Inn Clearfield
12.2024 - 03.2025
Housekeeper
Northgate resorts
07.2024 - 08.2025
Server
Lumberjacks Restaurant
11.2022 - 05.2023
Server
Omlet House
05.2019 - 11.2022
Marysville High
08.2000
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