Angela Morgan
Fort Worth,TX
Summary
Accomplished Nurse and Executive Director focused on enhancing resident care through strategic initiatives. Expertise in compliance, relationship building, and team leadership supports a culture of continuous improvement and high resident satisfaction.
Overview
6
6
years of professional experience
Work History
Executive Directo/Nurse
Autumn Leaves Memory Care
Fort Worth
02.2022 - Current
- Developed and implemented strategic initiatives to enhance resident care and engagement.
- Oversaw daily operations, ensuring compliance with regulatory standards and best practices.
- Managed staff recruitment, training, and performance evaluations to foster a high-performing team.
- Streamlined processes for resident intake and assessment, improving overall satisfaction rates.
- Conducted regular audits of care plans, ensuring accuracy and alignment with individual needs.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Represented organization to local public by giving presentations to schools offering CNA programs
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Developed individualized care plans based on comprehensive assessments of resident needs.
- Facilitated communication between families and interdisciplinary teams regarding resident care.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Quickly responded to situations impacting safety and security to the commcommunity actualizing crisis prevention interventions to control and de-escalate situations.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated staff with current information.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
Assistant AL/Memory Care Director
Walnut Place
Dallas, TX
03.2020 - 02.2022
- Developed and implemented individualized care plans for residents, enhancing their quality of life.
- Trained and mentored staff on best practices in dementia care, fostering a supportive environment.
- Collaborated with healthcare professionals to ensure comprehensive medical oversight for residents.
- Established and maintained strong relationships with families, addressing concerns and promoting engagement.
- Conducted regular assessments of resident progress and adjusted care strategies accordingly.
- Streamlined communication processes among team members, enhancing operational efficiency.
- Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
- Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care unit.
- Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
- Collaborated with other departments to enhance inter-disciplinary care for residents, ultimately improving overall wellbeing.
- Implemented strategies for managing challenging behaviors among residents, promoting positive interactions between staff members and individuals suffering from dementia.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Established strong relationships with local healthcare providers, ensuring comprehensive medical support for memory care residents when needed.
- Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
- Fostered an inclusive culture within the facility that valued diversity among both staff members and residents alike.
- Evaluated staffing needs regularly, adjusting schedules as necessary to maintain proper coverage while minimizing overtime costs.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Enhanced staff performance by providing ongoing training and support in dementia care best practices.
- Conducted tours of facility to prospective residents and families.
- Recruited and hired highly talented individuals bringing great skills and passion to work.
- Reduced staff turnover by fostering a supportive work environment that encouraged open communication and teamwork.
- Created a safe and comfortable living environment for residents by closely monitoring their physical health and addressing any changes promptly.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Education
LVN - Nursing
American Career College
CA06.2016
Skills
- Community engagement
- Relationship building
- Public speaking
- Leadership development
- Compliance and regulations
- Resident satisfaction
- Partnership development
- Client services
- Team bonding
- Senior living management
- Project management
- Staff management
- Team leadership, training, and development
- Goal setting
- Executive leadership
- People and culture
- Employee coaching
Timeline
Executive Directo/Nurse
Autumn Leaves Memory Care
02.2022 - Current
Assistant AL/Memory Care Director
Walnut Place
03.2020 - 02.2022
LVN - Nursing
American Career College