Angela Mosby
Simpsonville,SC
Summary
Highly experienced leader with exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
11
11
years of professional experience
Work History
Inside Sales
Cameron Ashley Building products
11.2022 - Current
- Call customers daily to get orders and to find competitive information
- Managed 20-50 incoming calls, texts, and emails per day for customers
- Build relationships with current customers to keep business, offer new products relevant to customer
- Help get new customers and generate orders for repeat business
- Quote customers on projects and follow-up
Inside Sales
Master gage and tool
11.2020 - 10.2022
- Quote customers for new parts and calibration on new parts
- Manage 15-30 calls and emails per day from customers and vendors
- Follow up with vendors to ensure that orders are delivered in the time stated
- Help get new customers and generate orders for repeat business
- Build relationships with customers to maintain repeat business
Operations Manager
Academy Sports & Outdoors
10.2012 - 11.2020
- Manage high volume store
- Led talent acquisition and onboarding processes, ensuring a skilled and motivated team
- Training new talent in all aspects of their job as well as continued training
- Maintain customer satisfaction, consistently had a score of at least 80%
- Contributed to annual and quarterly planning, aligning team objectives with the company's mission and goals
- Audit safety and compliance within the store consistently have a score of at least 90% or above
- Ensure compliance with federal and state laws
Education
Strayer University
Greenville, SCSkills
- Customer Service
- Analytical thinking
- Goal-oriented mindset
- Customer relationship building
- Conflict resolution
- Multi-tasking
- Problem Solving
- Self-motivation
- Microsoft Office proficiency
Hobbies and Interests
- Reading
- Cooking
- Travel
Timeline
Inside Sales
Cameron Ashley Building products
11.2022 - Current
Inside Sales
Master gage and tool
11.2020 - 10.2022
Operations Manager
Academy Sports & Outdoors
10.2012 - 11.2020
Strayer University
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