Angela Nevills
Pensacola,FL
Summary
I am a strong communicator that promotes and encourages diversity, inclusion, leadership, and organizational skills in every aspect of my professional work. I have managed and developed people in various settings and roles. I'm a dedicated, reliable, and hard-working leader who stresses the importance of cultivating relationships, advancing skill building through character, discipline, teamwork, trust, rapport, and diplomacy. I would like to utilize the skill set that I have acquired through my many roles to support, advocate, develop, and proactively adapt to change.
Overview
9
9
years of professional experience
Work History
Virtual Sales Advisor
Best Buy
Pensacola, Florida
10.2024 - 09.2025
- I analyzed customer demands and aligned solutions accordingly.
- Developed relationships with new and existing clients through contact management systems.
- Produced sales documents, finalized deals and filed records.
- Processed transactions accurately using point-of-sale systems.
- Provided customers with information on products and services available.
Premium Category Advisor
Best Buy
Pensacola, Florida
01.2023 - 10.2024
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Consult elite customers to renovate kitchens by inspecting blueprints for accurate specifications.
- Gathered client requirements to develop tailored in-home audio and television configurations.
Performed detailed inspections to establish suitable wiring or wireless installations.
Team Lead/Supervisor
Best Buy
Pensacola, Florida
10.2019 - 01.2023
- Mentored and instructed new sales team members on product knowledge and customer service best practices.
- Oversaw daily sales activities and enhanced team effectiveness within retail setting.
- Facilitated regular team meetings to discuss goals, challenges, and best practices.
Sales Associate
Best Buy
Pensacola, Florida
10.2016 - 01.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Built and maintained relationships with peers and upper management to drive team success.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Associate of Applied Science - Physical Therapy
Pensacola State College
Pensacola, FLSkills
- Customer relationship management
- Data analysis
- Product knowledge
- Technical troubleshooting
- Customer engagement
- Team building
- Sales experience
- Coaching and mentoring
Timeline
Virtual Sales Advisor
Best Buy
10.2024 - 09.2025
Premium Category Advisor
Best Buy
01.2023 - 10.2024
Team Lead/Supervisor
Best Buy
10.2019 - 01.2023
Sales Associate
Best Buy
10.2016 - 01.2023
Associate of Applied Science - Physical Therapy
Pensacola State College