Angela Ochoa
Reedley,California
Summary
Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Dedicated professional providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Office Manager
Jaber Motors
Reedley, CA
2022.01 - 2024.03
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Developed and implemented office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained filing system for records, correspondence and other documents.
BDC Representative
Jaber Motors
Reedley, CA
2021.06 - 2021.12
- Listened to customer needs to identify and recommend best products and services.
- Developed strong understanding of vehicle product knowledge to assist with automotive sales and customer questions.
- Provided support to other BDC representatives as needed.
Sales Associate
Exclusive Wireless (T-Mobile)
Sanger, CA
2019.12 - 2021.06
- Developed trusting relationships with customers by making personal connections.
- Greeted customers to determine wants or needs.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Reedley High School
Reedley, CA2017-06
Some College (No Degree) -
Reedley College
Reedley, CASkills
- Problem-Solving
- Administrative Support
- Customer Service
- Billing
- Clerical Support
Languages
Spanish
Native/ Bilingual
Timeline
Office Manager
Jaber Motors
2022.01 - 2024.03
BDC Representative
Jaber Motors
2021.06 - 2021.12
Sales Associate
Exclusive Wireless (T-Mobile)
2019.12 - 2021.06
High School Diploma -
Reedley High School
Some College (No Degree) -
Reedley College