Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Orellana Contreras

Fairfax,Virginia

Summary

Compassionate Human Service Assistant with background in providing support to diverse management. Supports program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Strong communication skills, cultural competence and ability to handle crisis situations effectively. Demonstrated impact by optimizing client comfort and elevating agency efficiency through diligent service coordination.

Overview

12
12
years of professional experience

Work History

Human Services Assistant

CSB-Fairfax County Government
Fairfax, USA
07.2023 - Current
  • Skillfulness in information management include updating demographic information, arranging appropriate meetings, & manage appointments
  • Conduct outreach to client & family about administrative information, financial responsibility & other resources
  • Expertise in insurance data analysis including verifying insurance benefits & reviewing EHR is updated
  • Proficient in data organization including utilizing spreadsheets, reports & other databases
  • Educating clients & family about financial information, ensuring accuracy of insurance, & proving fees

Caregiver

Ivonne Manino
06.2015 - 09.2023
  • Encourage independence with clients by encouraging self-feeding & personal hygiene maintenance
  • Supported behavioral training & mobility activities through regular mobility exercises & behavioral training sessions to enhance physical abilities & manage behaviors

Lead Teacher

Bright Horizons
07.2016 - 03.2020
  • Developed & improved weekly appropriate program tailored to the developmental stages of client
  • Conducted daily reports, organized observations, & provided case management to conduct one-on-one conferences with parents about the progress of their child
  • Renewed & maintained CPR certification & other training sessions

Customer Service

The Home Depot
02.2013 - 06.2015

Education

B.A. - Global Affairs, Southeast Asian Pacific Studies

george mason university
Fairfax, Virginia
12.2019

A.S. - International Relations

northern virginia community college
05.2016

Skills

  • Microsoft Word
  • Access
  • PowerPoint
  • Foxit
  • Excel
  • Credible
  • DEMAS
  • Payer path
  • Patient Track
  • Availity
  • Client Screening
  • Cultural Sensitivity
  • Interdisciplinary teamwork
  • De-Escalation Techniques
  • Multitasking

Timeline

Human Services Assistant

CSB-Fairfax County Government
07.2023 - Current

Lead Teacher

Bright Horizons
07.2016 - 03.2020

Caregiver

Ivonne Manino
06.2015 - 09.2023

Customer Service

The Home Depot
02.2013 - 06.2015

B.A. - Global Affairs, Southeast Asian Pacific Studies

george mason university

A.S. - International Relations

northern virginia community college
Angela Orellana Contreras