Angela Oudenhoven
Appleton,WI
Summary
Talented Inside Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
General Beer Northeast
03.2022 - 08.2023
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Took incoming calls for orders and A/R questions.
- Print tap knob request and get ready for delivery team.
- Reconciliation for end of day.
Call Center Representative
Alta Resources
09.2018 - 02.2022
- Take calls for consumers on products
- Help solve problems for consumer.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Maintained up-to-date knowledge of product and service changes.
Office assistant
Construction Solutions of the Fox Valley
04.2018 - 08.2018
- Create invoices
- Book hotels for out of town workers
- Interview new hirers
- Create paperwork for job estimates
Dental Express Staffing
10.2017 - 04.2018
- Assisted dentists for offices that needed extra help or was short staffed.
Tri County Community Dental Clinic
03.2015 - 06.2016
- Assisted various dentist and Marquette students
- Sterilization
- Work on mobile clinic.
Oneida Tribe Health Clinic
03.2013 - 01.2015
- Assisted various dentists throughout the day
- Charting
- Sterilization
- Turn over rooms
- Opening and closing tasks.
DentalWorks
02.2012 - 11.2012
- Office closed
- Helped get office ready to open (was a vacant building), organized and ordered supplies as needed, Assisted with general, endo, and oral surgery
- Front desk tasks to open and close.
Forestview Dental
01.2010 - 12.2011
- Assisted three different dentists with general, ortho, sedation, endo and oral surgery.
- Sterilization
- Prep for following day
- Make whitening trays
Forward Dental
05.2005 - 01.2010
- Assisted dentists at two different locations
- Ordered supplies
- Front desk tasks
- Cleaned and tested equipment.
Education
Technical Degree - Dental Assisting
Fox Valley Technical College
Appleton05.2005
High School Diploma -
Kaukauna High School
Kaukauna, WI2003
Skills
- Expertise in Cold Calling
- Customer Relationship Management
- Customer Service and Assistance
- Data Entry
- Verbal and Written Communication
- Promote Products
- Payment Processing
Timeline
Inside Sales Representative
General Beer Northeast
03.2022 - 08.2023
Call Center Representative
Alta Resources
09.2018 - 02.2022
Office assistant
Construction Solutions of the Fox Valley
04.2018 - 08.2018
Dental Express Staffing
10.2017 - 04.2018
Tri County Community Dental Clinic
03.2015 - 06.2016
Oneida Tribe Health Clinic
03.2013 - 01.2015
DentalWorks
02.2012 - 11.2012
Forestview Dental
01.2010 - 12.2011
Forward Dental
05.2005 - 01.2010
Technical Degree - Dental Assisting
Fox Valley Technical College
High School Diploma -
Kaukauna High School