Angela Perez
SAT 3 JMBQ LLC
San Antonio,TX
1
Language
5
years of professional experience
Dynamic and dedicated professional with a proven track record at SAT 3 JMBQ LLC, excelling in customer service and strong multitasking abilities. Recognized for optimizing guest seating and enhancing dining experiences, while maintaining cleanliness and hygiene standards. Passionate about creating welcoming atmospheres and training staff to deliver exceptional service.
Work History
Restaurant Hostess
11 Months- Greeted and seated guests, ensuring a welcoming atmosphere at entrance.
- Managed reservation system, optimizing table assignments for efficient service flow.
- Trained new host staff on operational procedures and customer service protocols.
- Monitored dining area to ensure cleanliness and adherence to health regulations.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Construction Worker
3 Years- Assisted in site preparation, ensuring compliance with safety regulations and standards.
- Collaborated with team members to maintain clean and organized workspaces.
- Supported skilled tradespeople by providing tools and materials promptly as needed.
- Loaded, unloaded, and moved material to and from storage and production areas.
Head Hostess
1 Year 4 Months- Managed guest seating efficiently to optimize restaurant flow and minimize wait times.
- Trained and mentored new host staff on best practices for customer service and operational procedures.
- Coordinated reservations and special events, ensuring seamless execution of dining experiences.
- Handled guest inquiries with professionalism, enhancing overall customer satisfaction levels.
- Monitored dining area ambiance, ensuring cleanliness and adherence to brand standards throughout shifts.
Education
High School Diploma
Skills
Customer service
Strong multitasking
Greeting guests
Active learning
Cleanliness and hygiene
Personal presentation
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
SAT 3 JMBQ LLC
11.2025 - CurrentRead More
Construction Worker
FPR Construction
12.2022 - 12.2025Read More
Head Hostess
Red Lobster
06.2021 - 10.2022Read More
Luther Burbank High School
High School Diploma
Read More