Angela Polisano
Franklin,Idaho
Summary
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Creative Job Title with Number years of retail experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills and innovative decorating techniques.
Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over Number years of industry experience. Committed to contributing to dynamic bakery team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Maverik Adventure's First Stop
05.2015 - Current
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Department Manager
Maverik Adventure's First Stop
01.2019 - 12.2022
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
Deli Clerk
Smiths Food And Drug
01.2014 - 01.2015
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Created appealing food arrangements for party trays and specialized orders.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
The Art Institute of California
San Bernardino, CA01.2012
Skills
- Building Customer Loyalty
- Safety and Cleanliness Standards
- Special Requests
- Building Customer Relationships and Loyalty
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Cooking and Baking
- Food Safety
- Food Allergies
- Guest Satisfaction
- Station Preparation
- Cleaning and Sanitizing
Certification
- Certified Food Handlers card
Food Handlers Permit
Certified in food safety
Timeline
Department Manager
Maverik Adventure's First Stop
01.2019 - 12.2022
Bakery Clerk
Maverik Adventure's First Stop
05.2015 - Current
Deli Clerk
Smiths Food And Drug
01.2014 - 01.2015
The Art Institute of California
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