Angela Pyatt
Myrtle Beach
Summary
Dynamic Office Manager with a proven track record at Mofdaps Comprehensive Behavioral Health Services, excelling in client support and office operations management. Expert in handling sensitive information and maintaining financial accuracy, ensuring balanced budgets. Demonstrates exceptional organizational skills and a commitment to outstanding customer service, embodying detail-oriented planning and clerical support.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Office Manager
Mofdaps Comprehensive Behavioral Health Services
03.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Claims Specialist
Blue Cross Blue Shield of South Carolina
03.2016 - 01.2018
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
- Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Processed and recorded new policies and claims.
- Evaluated and settled complex insurance claims in strict timeframes.
Education
High School Diploma -
Loris High School
Loris, SC06-1986
Skills
- Client Support
- Office Operations Management
- Detail-Oriented Planning
- Clerical Support Tasks
Awards
Numerous Awards in Excellence in Customer Service
Timeline
Office Manager
Mofdaps Comprehensive Behavioral Health Services
03.2018 - Current
Claims Specialist
Blue Cross Blue Shield of South Carolina
03.2016 - 01.2018
High School Diploma -
Loris High School