Angela Ramlakhan
Clermont
Summary
Compassionate healthcare professional with a Bachelor’s degree in Health Sciences and clinical experience in patient care and pharmacy operations. Background includes direct patient support as a CNA and extensive healthcare coordination as a Senior Certified Pharmacy Technician. Committed to promoting patient independence, functional recovery, and holistic care while pursuing a career in occupational therapy.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
Groveland, FL
2020 - Current
- Oversaw daily pharmacy operations to ensure compliance with company policies and regulatory requirements.
- Implemented workflow improvements that enhanced service efficiency and reduced customer wait times.
- Trained and mentored pharmacy staff on best practices for medication dispensing and patient safety.
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with healthcare providers to optimize patient care and improve medication adherence rates through targeted interventions.
Certified Nursing Assistant
OPIS Ruleme Center
Eustis, FL
06.2018 - 07.2019
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient environments, adhering to health protocols.
- Documented patient information accurately in electronic health records systems.
- Implemented infection control measures, enhancing overall health standards within facility.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL12-2025
Skills
- Direct Patient Care
- Basic Life Support
- Patient counseling
- Patient safety
- Documentation Skills
- Training and mentoring staff
- Insurance billing
- Immunizations
- Pharmacy operations
- HIPAA compliance
- Reliable team player
- Compassionate
- Medical terminology
- Adaptable
- Transfer techniques
- Patient lifting
- Ambulation assistance
- Geriatric care
Certification
- Licensed RXOM - Jan. 2026 to Present
- Certified Immunizer, Walgreens - Dec. 2021-present
- CPR & First Aid
- PTCB
Timeline
Certified Nursing Assistant
OPIS Ruleme Center
06.2018 - 07.2019
Pharmacy Operations Manager
Walgreens
2020 - Current
Bachelor of Science - Health Sciences
University of Central Florida