Angela Renteria
Richmond,VA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Take on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
5
5
years of professional experience
Work History
Receptionist
European Wax Center
Chester, VA
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Developed and implemented sales strategies to increase profits.
Sales Floor Associate Cashier
Dicks Sporing Goods
Glen Allen, VA
11.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Issued receipts and processed refunds, credits, or exchanges.
- Managed cash register after end of shift to balance and record accurate transactions.
Cashier
Walmart
Petersburg, VA
10.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Team Lead
Chicken Fiesta
Richmond, VA
02.2019 - 06.2022
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Oversaw catering orders to verify accuracy and completeness.
Education
Business - Business Administration
Virginia State University
Petersburg, VA05.2026
High School Diploma -
Henrico High School
Richmond, VA06.2022
Skills
- Project Coordination
- Technical Support
- Administrative Support
- Scheduling
- Telephone Skills
- Data Inputting
- Office Administration
- Customer/Client Relations
- Organization Skills
- Cash Register Operation
- Cash Handling and Management
Accomplishments
- Recognized by customers for expedient and effective service.
- Achieved several raises by completing all jobs with accuracy and efficiency.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
European Wax Center
04.2023 - Current
Sales Floor Associate Cashier
Dicks Sporing Goods
11.2022 - 01.2023
Cashier
Walmart
10.2022 - 10.2022
Cashier Team Lead
Chicken Fiesta
02.2019 - 06.2022
Business - Business Administration
Virginia State University
High School Diploma -
Henrico High School