Angela Rimes

Manage and schedule installation request, order equipment and parts, prepare and submit permit applications, coordinate scheduling with homeowner and/or contractors, maintain customer files through Housecall Pro, Fieldedge and QuickBooks, invoicing, accounts receivable

Manage and schedule service request, order parts and equipment, work directly with multiple vendors, maintain inventory files, maintain customer files through Wintac, prepare and submit permit applications, weekly work reports, deposits

Create and maintain tenant files, property inspections, supervision of maintenance and office staff, maintain status of rentals and availability, improved tenant satisfaction by prompt concern resolution, improved rent collection process thus reducing late payments and improving revenue, filing and processing of evictions

Screen and approve applicants, execute move ins, intervene with resident disputes and conflicts, verify and maintain resident files and accounts, perform property inspections, interview, hire and train office staff, staff scheduling, review work orders, daily reconciliation of money, locate and order supplies necessary for all departments, assist apartment manager with monthly and yearly reports, achieve pleasant work environment for staff and residents.