Angela Robinson
Athens,AL
Overview
12
12
years of professional experience
Work History
Truck Care Manager
Love's Travel Stop & Country Store
03.2021 - Current
- Developed strong rapport with companies and drivers to help deliver WOW service and get units back on road quickly
- Maintained safety standards with team members
- Maintained clean and organized working environment
- Part of teams to help other shops with cleaning, organization, and audits
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Collaborated with store manager to maintain daily operations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
466 Operations Manager
Love's Travel Stops & Country Stores Inc.
11.2019 - 02.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and order reviews to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
381 Operations Manager
Love's Travel Stops & Country Stores Inc.
08.2016 - 10.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Special Education Teacher
Hartselle City Schools
08.2012 - 06.2018
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Education
Master of Science - Special Education
Grand Canyon University
Phoenix, AZ05.2010
Bachelor of Science - Collaborative Teacher K-6
Athens State University
Athens, AL05.2001
Timeline
Truck Care Manager
Love's Travel Stop & Country Store
03.2021 - Current
466 Operations Manager
Love's Travel Stops & Country Stores Inc.
11.2019 - 02.2021
381 Operations Manager
Love's Travel Stops & Country Stores Inc.
08.2016 - 10.2019
Special Education Teacher
Hartselle City Schools
08.2012 - 06.2018
Master of Science - Special Education
Grand Canyon University
Bachelor of Science - Collaborative Teacher K-6
Athens State University