BRAEDEN WELLS
Haines City,FL
Summary
Truck care manager with a background in service advising and warehouse leadership, supporting daily shop operations, technician workflow, and customer communication. Brings hands-on team coaching, safety focus, parts and inventory support, and accurate work-order follow-through to keep service delivery organized and on schedule.
Overview
6
6
years of professional experience
Work History
Truck Care Manager
Love's Travel Stops
Davenport, FL
02.2026 - Current
- Oversee daily Truck Care shop operations, balancing service priorities, technician workload, customer needs, and available resources.
- Set clear expectations and support associate coaching, training, and development while reinforcing Love's procedures and service standards.
- Ensured safe, organized shop by conducting inspections, addressing equipment and facility needs, enforcing safety practices, and following up on identified issues.
- Resolved customer concerns and service delays through effective communication, setting realistic expectations, and coordinating with the team.
- Streamlined business routines for work-order accuracy, parts and inventory management, staffing coverage, and operational performance.
- Work to maintain consistent service quality and a customer experience that reflects Love's standards.
Service Advisor
Love's Travel Stops
Ft. Pierce, Florida
01.2025 - 02.2026
- Served as main contact between customers and technicians, identifying service needs and clearly communicating repair and preventive maintenance recommendations.
- Coordinated service workflow, providing timely updates to customers on job status and resolving questions or concerns throughout service process.
- Prepared and maintained work orders, processed customer payments, collected purchase orders for open work, and supported accurate documentation.
- Supported parts processes and inventory management through daily counts, inspections, and maintaining organized shop environment.
Warehouse Lead
Danco Sports Inc.
Stuart, Florida
06.2020 - 01.2025
- Led day-to-day warehouse activities, coordinating inventory, shipments, and supplier communication.
- Trained and supported team members on safe work practices, accuracy, organization, and productivity standards to enhance overall team effectiveness.
- Managed competing priorities and resolved operational issues, ensuring smooth warehouse operations in a fast-paced environment.
Education
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05-2020
Skills
- Truck care management
- Safety & Compliance
- Shop inspections
- Parts management
- Inventory control
- Order billing
- Workflow coordination
- Workflow optimization
- Process Optimization
- Team Leadership
- Workforce Management
- Customer resolution
Personal Information
Title: TRUCK CARE MANAGER
Timeline
Truck Care Manager
Love's Travel Stops
02.2026 - Current
Service Advisor
Love's Travel Stops
01.2025 - 02.2026
Warehouse Lead
Danco Sports Inc.
06.2020 - 01.2025
High School Diploma -
Treasure Coast High School