Angela Rosenberg
Independence,MO
Summary
Highly motivated retail executive with extensive experience in strategic merchandise planning and execution, creating compelling visual presentations. Proven operational standards in managing expense, payroll, inventory, safety, and shortage control. Excellent training and organizational skills demonstrated through opening 7 new stores in and out of region. Delivers high customer service and drives results by maintaining a foundation of building teams and partnerships, developing trust and respect.
Overview
28
28
years of professional experience
Work History
Store Manager
Ross Stores
06.2020 - Current
- Launched Lees Summit store in 2021, overseeing merchandise planning and execution.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Ensured a positive shopping experience through courteous and professional customer interaction.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Achieved rapid inventory turnover with merchandise cycling in under two months.
- Achieved #1 store in the district in 2023.
- Recognized for securing top donations in annual fundraising with Boys and Girls Club of America for three consecutive years, 2023-2025.
Store Manager
Burlington
03.2013 - 06.2020
- Directed store operations to achieve a consistent 5% comp increase.
- Provided regional education on maintaining brand and visual merchandising guidelines.
- Coordinated merchandising strategies for five successful store openings, including three in new regions.
- Consistently achieved customer service ratings 10 points above company standards by prioritizing customer-first focus.
- Enhanced workplace culture with effective communication and coaching, leading to a 16-point reduction in turnover.
- Recognized for outstanding store manager effectiveness with a 96% score in an anonymous survey.
Merchandising Manager
Macys
11.1998 - 03.2013
- Trained teams in processing, receiving, merchandising, pricing, and signing to achieve operational excellence.
- Scheduled tasks and managed inventory.
- Cultivated team members for advancement to supervisory roles in pricing and merchandising.
- Managed hiring, employee development and merchandising strategies for store opening.
Education
Associate of Arts -
Metropolitan Community College - Longview
Lee's Summit, MO05.1993
Skills
- Drives results
- Excellent training skills
- Strong operational skills
- Consistent communication, coaching and recognition
- Highly motivated
- Creative compelling merchandising standards
- Customer service management
- Inventory management
- Team building and leadership
Timeline
Store Manager
Ross Stores
06.2020 - Current
Store Manager
Burlington
03.2013 - 06.2020
Merchandising Manager
Macys
11.1998 - 03.2013
Associate of Arts -
Metropolitan Community College - Longview