Summary
Overview
Work History
Education
Skills
Timeline
Server

Angela Ruiz

Toledo,OH

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

La Fiesta
05.2023 - 08.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

Uncle John's Pancake House
07.2022 - 04.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Team Leader

Chick-fil-A
05.2018 - 07.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Conducted training and mentored team members to promote accuracy, and commitment to friendly service.
  • Audited internal activities and conducted thorough inspections.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

High School Diploma -

Start High School
Toledo, OH
05.2021

Skills

  • Conflict and Complaint Resolution
  • Dining Customer Service
  • Order Accuracy and Delivery
  • Anticipating Guest Needs
  • Food Safety Oversight
  • Servsafe Certified

Timeline

Server

La Fiesta
05.2023 - 08.2023

Server

Uncle John's Pancake House
07.2022 - 04.2023

Team Leader

Chick-fil-A
05.2018 - 07.2022

High School Diploma -

Start High School

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