Angela Ryder
Odessa,FL
Summary
Efficient administrative management professional with a track record of high productivity and task completion. Skilled in workflow coordination, effective listening, and process improvement. Strong communication, leadership, and problem-solving abilities to optimize team performance and achieve organizational goals.
Overview
8
8
years of professional experience
Work History
Scheduling Coordinator
Trinity Dental Arts
Trinity, FL
03.2017 - Current
With years of experience in patient relations, I've been able to effectively communicate, understand, and solve problems.
- Developed methods for tracking and managing scheduling data is a system that comes naturally.
- Resolved customer inquiries regarding schedule changes or availability.
- Work with several marketing companies, trying to learn new skills and ideas from all.
- Developed strategies for improving efficiency within the scheduling process.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Developed effective scheduling processes to achieve production objectives.
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
Education
Associate of Arts - Marekting
Hillsborough Community College
Tampa, FL05-2014
Skills
- Customer service and support
- Patient Scheduling
- Documentation skills
- Patient Engagement
- Project tracking
- Telephone Etiquette
- Attention to Detail
- Verbal and written communication
- Superb active listening abilities
- Critical Thinking
- Scheduling proficiency
- Problem-Solving
Affiliations
- Aside from having a great dental career that's allowed me to achieve many certifications over the years, attended several seminars and continued ed- I was able to go back to college in my 30's and get a Marketing degree and achieve a personal trainers certification. I am a proud Mom of two amazing daughters and two wonderful son-in-laws. I have been married to my High School sweetheart for 36 awesome years. We are extremely proud parents to four perfect grandbabies- so being called Mimi is my favorite title!
Timeline
Scheduling Coordinator
Trinity Dental Arts
03.2017 - Current
Associate of Arts - Marekting
Hillsborough Community College
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