Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

Angela Shaffer

Cartwrights
Gold Hill,Oregon

Work Preference

Desired Job Title

CashierCashierCustomer Service Representative

Work Type

Part Time

Location Preference

On-SiteRemote

Location:

Gold Hill, OregonGold Hill, OR

Open to relocation:

No

Important To Me

Work-life balanceFlexible work hoursCompany Culture
9
years of professional experience

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Work History

Cashier

3 Years 3 Months
Cartwrights | 05.2023 - Current
  • Implemented strategies to enhance checkout speed and reduce wait times.
  • Resolved customer complaints promptly, improving overall satisfaction rates.
  • Developed promotional displays to drive product sales and enhance visibility.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cashier

6 Years 3 Months
Fred Meyer | 02.2017 - 05.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, promoting a positive shopping experience.
  • Maintained cleanliness and organization of checkout area to enhance operational efficiency.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Customer Service Representative

2 Years 4 Months
Harry And David | 08.2018 - 12.2020
  • Assisted customers with inquiries, providing accurate information and resolving issues promptly.
  • Managed customer interactions through phone, email, and chat platforms to enhance satisfaction.
  • Utilized CRM software to document customer interactions and track service requests effectively.
  • Collaborated with team members to streamline processes and improve overall service efficiency.

Education

Some College - Business Administration

Liberty University | Lynchburg, VA

Skills

Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution

Timeline

Cashier

Cartwrights
05.2023 - CurrentRead More

Customer Service Representative

Harry And David
08.2018 - 12.2020Read More

Cashier

Fred Meyer
02.2017 - 05.2023Read More

Liberty University

Some College from Business Administration
Read More
Angela Shaffer