Angela Smith
Elmendorf
Summary
Dynamic professional with extensive experience in kitchen management and cross-functional team leadership. Skilled in vendor negotiation, food safety compliance, and customer relationship management. Committed to optimizing workflows and elevating service standards to drive business success.
Overview
25
25
years of professional experience
Work History
Manager
Strom Engineering Corporation
Minnetonka
03.2001 - Current
- Led cross-functional teams to implement strategic initiatives and operational improvements.
- Coordinated internal communications to ensure alignment on company goals and progress.
- Evaluated vendor performance to optimize service delivery and contract negotiations.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Enhanced team morale and retention through recognition programs and career development opportunities.
Kitchen Manager
The Prep Of Stone Oak
San Antonio
04.2017 - 02.2021
- Oversaw daily kitchen operations, ensuring efficient workflow and staff coordination.
- Managed inventory levels, ordering supplies to maintain kitchen efficiency.
- Trained and developed staff on food preparation and safety standards.
- Implemented menu changes based on seasonal ingredients and customer feedback.
- Maintained cleanliness and organization of the kitchen environment at all times.
- Conducted regular quality checks on food items for freshness and presentation.
- Enforced health regulations to ensure compliance with local safety standards.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Received, organized and rotated paper goods and food ingredients.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
Kitchen Manager
Bright Horizons Early Learning Center
Aurora
04.2013 - 02.2017
- Oversaw daily kitchen operations, ensuring efficient workflow and staff coordination.
- Managed inventory levels, ordering supplies to maintain kitchen efficiency.
- Trained and developed staff on food preparation and safety standards.
- Maintained cleanliness and organization of the kitchen environment at all times.
- Conducted regular quality checks on food items for freshness and presentation.
- Enforced health regulations to ensure compliance with local safety standards.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
Kitchen Manager
Primrose School at Reunion
Commerce City
08.2011 - 03.2013
- Oversaw daily kitchen operations, ensuring efficient workflow and staff coordination.
- Managed inventory levels, ordering supplies to maintain kitchen efficiency.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Received, organized and rotated paper goods and food ingredients.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Education
CNA Certification - Nursing
Pickens Technical College
Aurora, Colorado, CO06-2015
Associate of Applied Science - Culinary Arts
Sinclair Community College
Dayton, OH06-2009
High School Diploma -
Central High
Cheyenne, WY05-1996
Skills
- Team leadership
- Strategic planning
- Inventory management
- Vendor negotiation
- Food safety compliance
- Customer relationship management
Timeline
Kitchen Manager
The Prep Of Stone Oak
04.2017 - 02.2021
Kitchen Manager
Bright Horizons Early Learning Center
04.2013 - 02.2017
Kitchen Manager
Primrose School at Reunion
08.2011 - 03.2013
Manager
Strom Engineering Corporation
03.2001 - Current
CNA Certification - Nursing
Pickens Technical College
Associate of Applied Science - Culinary Arts
Sinclair Community College
High School Diploma -
Central High