Angela Stepina
Hood River,OR
Summary
- Searching for a position which utilizes my customer service and administrative skills in a fun, challenging, creative, and progressive environment
- Motivated, fast learner, creative, reliable, patient, and level headed
- Customer service, administrative, and retail background; event coordination, design skills
- Proficient in MS Outlook, Word, Excel, and PowerPoint Applications, Google Applications
Overview
20
20
years of professional experience
Work History
Office Assistant/Customer Service
Riverhood Rentals
01.2022 - Current
- Customer correspondence via email and phone
- Creating new customer accounts
- Creating quotes and implementing customer invoicing
- Use of Google Applications for creating documents, schedules, and maintaining accounts
- Use of Goodshuffle Pro for managing quotes and invoices for events.
Conference Center Coordinator
Port of Portland
01.2010 - 05.2013
- Provide customized service to highest profile customers (e.g.: Port Commissions; state government; international delegations)
- Call center operations and customer correspondence
- Coordination of room scheduling and configurations, setups, catering
- Provide vendor/catering coordination
- Event planning assistance/liaison
- Communication with internal and external customers
- Create end-of-day financial reconciliations and invoicing.
Administrative Coordinator
Port of Portland
02.2007 - 01.2010
- Event planning for high profile occasions
- Assist in coordination of art program
- Coordinate with art-based organizations
- Establishment of goals, objectives, and policies of art program
- Schedule meetings, plan and manage calendars and travel itinerary
- Answer/triage calls; arrange catering; conduct training
- Use of Microsoft Office and Outlook to prepare correspondence, create spreadsheets, reports, meeting minutes, agendas
- Develop after-action reports; update contact lists, distribution list; Create PowerPoint presentations and briefing slides
Gallery Sales Associate
The Real Mother Goose
11.2004 - 01.2007
- Knowledge of Fine Arts, Jewelry, and Crafts
- Extensive customer service and sales
- Long-distance sales assistance
- Professional and creative product merchandising for window displays, jewelry cases, and advertising
- Built relationships with customers to encourage repeat business.
- Currency transactions and end-of-day financial reconciliations.
Education
Bachelors of Fine Arts - 2D Studio- Painting
Northern Illinois University
DeKalb, Illinois05.2004
Cell
503.250.0451
Contactaddress
915 Pine Street, Hood River, OR, 97031
Timeline
Office Assistant/Customer Service
Riverhood Rentals
01.2022 - Current
Conference Center Coordinator
Port of Portland
01.2010 - 05.2013
Administrative Coordinator
Port of Portland
02.2007 - 01.2010
Gallery Sales Associate
The Real Mother Goose
11.2004 - 01.2007
Bachelors of Fine Arts - 2D Studio- Painting
Northern Illinois University