Angela Taylor
Tucson,AZ
Summary
Detail-oriented and analytical professional with over 20 years of experience in healthcare. Experienced with transaction analysis and management. Skilled in processing, monitoring, and auditing transactions to ensure accuracy and regulatory compliance. Demonstrated ability to identify discrepancies and inefficiencies, leading to enhanced operational effectiveness and reduced error rates. Strong communicator with a proven track record of improving stakeholder relationships and facilitating smooth financial interactions in fast-paced environments. Adept at training teams and implementing system improvements that increase productivity and compliance.
Overview
13
13
years of professional experience
Work History
Practice Coordinator
Banner Health, University Medical Center
11.2022 - Current
- Work directly with Family Medicine (FCM) and Adult Primary Care (APC) Leaders to create cohesive workspace
- Work with Department AD, attending ROC and UPRT meetings
- Working to Onboarding and Offboarding Providers with in both FCM and APC
- Assist with Recruiting Faculty for FCM and APC Clinics.
- QGenda tracking for Providers time off and set up of new stand and Providers within program
Practice Supervisor
Banner Health, University Medical Center
02.2016 - 11.2022
- Lead day-to-day operations of non-physician staff at Family Medicine Practice and Adult Primary Care
- Serves as liaison between non-physician staff and physicians to ensure effective service for patients
- Uses judgment and skills to select, train, coach and conduct performance evaluations resulting in excellent patient care
- Encompasses all functions of medical practice including front desk, scheduling activities, and direction of workflow of staff
- Maintains office policies and procedures per approved guidelines
- Manages provider’s schedules and templates
- Including build, roll out and maintain provider templates
- Focusing on Access to Care with in clinic, utilizing Fast Pass appointment types to ensure patient provided services within three days
- Determines physical maintenance and equipment needs and repairs
- Ensures adherence and performs all necessary reviews, audits, education, and training to maintain compliance.
PRACTICE MANAGER
MHC HEALTHCARE
06.2011 - 02.2016
- Directly in charge of front office staff, medical assistants and providers for integrative medical practice and two additional clinics
- Responsible for all aspects of running of clinic
- Build, roll out and optimize Provider schedules
- Looked for creative was to improve access to care
- Including hiring and disciplinary actions of core staff
- Coordination of staffing and schedules for Providers
- Approval of office, medical supplies, and vaccines
- Run financials to assure budget maintained
- Maintained equipment and needs and repairs
- Ensured all necessary employee reviews, audits and training up to date
- Worked with Pharmacy, Behavioral Health to build Integrative Practice within Primary Care.
OFFICE MANAGER
MHC Healthcare Behavioral Health
06.2011 - 02.2016
- Directly in charge of front office staff, Case Managers and Therapist for Behavioral Health Practice
- Responsible for all aspects of running of clinic
- Ensured patient records or all inspections and audits with State and County oversights were ready and up to date
- Managed day to day operations including banking and employee schedules
- Coordinated with County Organization to transition to Contracted Service Provider.
Education
MBA -
Park University
St Louis, MO05.2012
Bachelor of Science - Human Resources And Marketing Managment
Park University
St Louis, MO12.2010
Skills
- HIPAA Compliance
- Office Administration
- Transaction Processing & Analysis
- Data Management
- Stake HOlder Communications
- Technology and Systems Improvement
- Training and Support
- Schedule Management
- Workflow Management
- Continuous Improvement
- Performance Metrics
Timeline
Practice Coordinator
Banner Health, University Medical Center
11.2022 - Current
Practice Supervisor
Banner Health, University Medical Center
02.2016 - 11.2022
PRACTICE MANAGER
MHC HEALTHCARE
06.2011 - 02.2016
OFFICE MANAGER
MHC Healthcare Behavioral Health
06.2011 - 02.2016
MBA -
Park University
Bachelor of Science - Human Resources And Marketing Managment
Park University