Angela Thompson

Forward-thinking sales leader with strong communication skills to solve operational and internal challenges with defined strategies that are proven to drive revenue. Hands-on leadership style with the ability to develop, train and mentor winning sales teams. Expert at building a positive culture to strengthen growth throughout an organization to align with customer results.

• Analyzed financial and economic data to identify strengths, weaknesses, and opportunities drive growth within the Mid-Atlantic region, surpassing goals while increasing revenue and implementing risk reduction strategies.
• Exceeded goals by an average of 108%, resulting in significant revenue growth at the Credit Union level and CUNA Mutual Group
• Implemented 3 successful innovative programs that led the Mid-Atlantic district with the largest participation expansions, increasing average revenue by 4.6%.
• Manipulated and redesigned presentations to deliver via Instructor Lead Training (ILT), eLearning and blended delivery to groups of over 20 participants.
• Coached and developed staff on effective sales strategies, creating a high-performance sales culture.
• Communicated with senior management, internal and external, with recommendations that will contribute to all increased profit margins
• Leveraged strong experience to identify and introduce critical solutions while applying problem-solving skills to overcome various challenges.
• Effectively managed $6MM consumer finance branch; increased new operating income from 6% to 9%.
• Executed 16 retail programs while building profitable partnerships and collaborating with new merchants.
• Held unbroken record as #1 Branch Manager, consistently exceeding production goals and leading the district in lowest delinquency at 2.9%
• Experienced in navigating, communicating, and educating clients on Conventional, VA, and FHA loans for refinances and purchases.
• Generated loans resulting in 25M funded in refinances and purchases over the course of 3 years, while maintaining compliance, policies, and procedures requirements.

Virginia Mortgage License NMLS#1880179