Angela Vinson
Whitakers,NC
Summary
Personable Office Administrator with 23 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
15
15
years of professional experience
Work History
Office Administrator
Nash County
Rocky Mount, NC
11.2008 - Current
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Monitored all phone calls and scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Applied Science - Medical Office Administration
Nash Community College
Rocky Mount, NC05.2002
High School Diploma -
Northern Nash Senior High School
Rocky Mount, NC06.1997
Skills
- Office Workflow Support
- Engineering Principles
- Engine Components
- Calculating Liabilities
- Office Reception
Timeline
Office Administrator
Nash County
11.2008 - Current
Associate of Applied Science - Medical Office Administration
Nash Community College
High School Diploma -
Northern Nash Senior High School