Angela White
NJ Sports Spine and Wellness
Toms River,NJ
1
Certification
13
years of professional experience
Dedicated Patient Care Coordinator with proven success in patient relations, insurance verification, and HIPAA compliance. Skilled in streamlining care coordination to enhance patient experiences.
Work History
Patient Care Coordinator
2 Years 4 Months- Managed patient intake processes, ensuring accuracy of information and compliance with protocols.
- Collaborated with healthcare professionals to streamline care coordination and enhance patient experiences.
- Ensured a positive care experience at the clinic by actively addressing patient concerns and delivering informative responses to questions.
- Proficient in insurance authorization processes for a variety of healthcare and motor vehicle insurance plans.
Clinical Care Technician
2 Years 6 Months- Monitored vital signs, collected patient specimens and blood draws, and reported results to nursing staff.
- Assisted in patient mobility and daily living activities.
- Trained new staff on clinical protocols and patient handling techniques.
- Coordinated discussions with physicians and patient families to maintain clarity in care documentation.
Patient Support Associate
1 Year- Supported health care professionals by preparing and organizing medical supplies and equipment for surgical procedures.
- Executed thorough cleaning protocols and upheld health care standards in operating rooms to facilitate a sterile environment.
Client Service Representative
1 Year 1 Month- Facilitated processing of information release to ensure compliance with regulations.
- Monitored and maintained security measures for patient information to uphold HIPAA requirements.
- Coordinated discussions with patients, attorneys, and healthcare providers to ensure accurate management of medical records.
Customer Service Manager
5 Years 10 Months- Oversaw scheduling and workload management, optimizing team productivity and resource allocation.
- Led a team of cashiers to optimize daily operations. Oversaw financial documentation of daily revenue.
- Resolved customer complaints while prioritizing customer satisfaction.
Education
High School Diploma
Skills
HIPAA compliance
Organizational management
Patient relations
Time management
Customer service
Relationship building
Certification
- CPR and First Aid Certification
Timeline
Patient Care Coordinator
NJ Sports Spine and Wellness
04.2024 - CurrentRead More
Clinical Care Technician
Community Medical Center
10.2021 - 04.2024Read More
Patient Support Associate
Community Medical Center
10.2020 - 10.2021Read More
Client Service Representative
Ciox Health
09.2019 - 10.2020Read More
Customer Service Manager
Saker Shoprite
11.2013 - 09.2019Read More
Brick Township High School
High School Diploma
Read More