Angela Williams
Hastings,MI
Summary
Professional with a friendly demeanor and strong organizational skills, experienced in busy office settings and enhancing customer satisfaction. Adaptable team player, willing to learn and committed to improving processes, ensuring compliance and optimal outcomes in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Warranty Coordinator
Terrytown RV
Grand Rapids, MI
04.2024 - Current
- Processed warranty claims efficiently, ensuring compliance with company policies and manufacturer guidelines.
- Coordinated communication between customers, service departments, and manufacturers to resolve warranty issues promptly.
- Maintained accurate records of warranty claims and related documentation in company database systems.
- Assisted in training new staff on warranty procedures and software tools to improve overall team performance.
Dental Hygienist
James C. Peurach DDS
Hastings, MI
04.2005 - 03.2024
- Conducted comprehensive dental hygiene assessments and developed tailored care plans for patients.
- Educated patients on oral health practices to promote preventative care and enhance overall wellness.
- Performed routine and advanced dental cleanings using ultrasonic scalers and hand instruments.
- Collaborated with dentists to identify treatment needs and ensure optimal patient outcomes.
Dental Assistant
James C. Peurach DDS
Hastings, MI
08.1998 - 08.2003
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized instruments and maintained compliance with infection control protocols.
- Managed patient records using digital practice management software.
- Provided chairside assistance to dentists, ensuring smooth workflow during treatments.
Education
Associate of Science - Dental Hygiene
Kellogg Community College
Battle Creek, MI05.2005
High School Diploma -
Hastings High School
Hastings, MI05.1998
Skills
Friendly, positive attitude
Flexible and adaptable
Dependable and responsible
Customer service
Organization and time management
Motivated fast learner
Timeline
Warranty Coordinator
Terrytown RV
04.2024 - Current
Dental Hygienist
James C. Peurach DDS
04.2005 - 03.2024
Dental Assistant
James C. Peurach DDS
08.1998 - 08.2003
Associate of Science - Dental Hygiene
Kellogg Community College
High School Diploma -
Hastings High School