Mandi Seaman

• Coordinate and manage warranty claims for flooring products in the new construction industry.
• Communicate effectively with homeowners to schedule assessments and repairs, ensuring timely resolutions to warranty-related issues.
• Collaborate with various builders’ warranty teams to facilitate seamless communication and coordination of service requests.
• Create detailed quotes for repairs and services, and submit invoices for completed work, ensuring accuracy and prompt processing.
• Handle warranty-related issues for properties in Knoxville and Chattanooga, maintaining high levels of customer satisfaction and operational efficiency.

• Oversee the daily operations of multiple apartment communities, ensuring high standards of property management and resident satisfaction.
• Develop and implement strategic marketing plans to maximize occupancy rates and meet budget goals across all properties.
• Transition between properties as needed, demonstrating flexibility and expertise in managing diverse operational challenges.
• Manage a newly acquired property undergoing a comprehensive renovation, serving as the project manager to oversee construction timelines and budget adherence.
• Collaborate closely with the general contractor to ensure project milestones are met while maintaining quality and compliance with safety standards.

• Manage daily operations of the self-storage facility, ensuring excellent customer service and facility maintenance.
• Serve as the district trainer, developing and delivering training programs for new managers across multiple locations to ensure operational consistency and compliance.
• Travel to assist with the acquisition and onboarding of new storage facilities, providing support in staff training and operational setup.
• Conduct monthly audits of local locations to ensure adherence to company policies, operational standards, and safety protocols.
• Collaborate with upper management to develop and implement budget strategies, consistently meeting or exceeding financial goals.

• Oversee daily operations of the front of house, ensuring exceptional guest experiences and adherence to service standards.
• Lead, train, and manage a team of servers and support staff to maintain high levels of performance and customer satisfaction.
• Develop and implement a comprehensive training program for new servers, focusing on menu knowledge, customer service, and operational efficiency.
• Monitor and analyze revenue performance, identifying opportunities for improvement and implementing strategies to boost sales.