Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Angela Williams

Princeton,WV

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Assistant General Manager Registered Nurse, ICUCustom Care Supervisor

Work Type

Full TimePart TimeContract WorkSeasonal Work

Location Preference

RemoteOn-SiteHybrid
Location: Princeton, WV, US
Open to relocation: Yes

Important To Me

Work-life balanceCompany CultureHealthcare benefitsWork from home option

Summary

Dynamic professional with a proven track record at Country Inn and Suites, excelling in operations management and staff development. Expert in inventory control and customer relationship management, I have successfully enhanced service quality and reduced costs, while leading teams to achieve high performance and guest satisfaction.

Overview

34
34
years of professional experience

Work History

Assistant General Manager

Country Inn and Suites
02.2021 - Current
  • Coordinated daily operations to support guest satisfaction and service quality.
  • Assisted in developing training programs to improve customer service skills and operational effectiveness.
  • Helped manage inventory and procurement processes to lower costs and reduce waste.
  • Supported the implementation of standard operating procedures for compliance with health and safety regulations.
  • Reviewed guest feedback to find areas for enhancement and improve overall experience.
  • Collaborated with marketing team on promotional campaigns to boost occupancy rates.
  • Oversaw front desk operations to facilitate smooth check-in and check-out experiences for guests.
  • Led weekly staff meetings to share goals, performance expectations, and address concerns.
  • Motivated, trained, and guided employees to enhance performance.
  • Worked with general manager on marketing initiatives to grow brand awareness and increase sales.

Registered Nurse, ICU

Johnson City Medical Center
Johnson City, TN
06.2000 - 12.2015
  • Administered medications and monitored patient vital signs to ensure optimal care in critical situations.
  • Collaborated with multidisciplinary teams to develop and implement individualized patient care plans.
  • Utilized advanced monitoring equipment to assess patient conditions and respond to emergencies effectively.
  • Educated patients and families on treatment options, discharge plans, and post-operative care procedures.
  • Mentored junior nursing staff, enhancing team skills and improving overall patient care quality.

Custom Care Supervisor

Blue Ridge Cellular, Inc
Christiansburg, VA
06.1992 - 12.1996
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Led team in troubleshooting and resolving customer service issues effectively.
  • Implemented training programs for new employees, enhancing onboarding experience.
  • Coordinated schedules and workflow to optimize resource allocation and efficiency.
  • Streamlined communication processes between departments to improve collaboration.
  • Analyzed operational data to identify areas for process improvement and cost reduction.

Education

Bachelor of Science - Nursing

East Tennessee State University
Johnson City, TN
05-2000

Bachelor of Science - Business Administration And Management

Radford University
Radford, VA
05-1992

Skills

Staff management

Inventory control

Operations management

Staff development

Team leadership expertise

Employee relations

Training and development background

Customer relationship management (CRM)

Operations oversight

Budget control

Timeline

Assistant General Manager

Country Inn and Suites
02.2021 - Current

Registered Nurse, ICU

Johnson City Medical Center
06.2000 - 12.2015

Custom Care Supervisor

Blue Ridge Cellular, Inc
06.1992 - 12.1996

Bachelor of Science - Nursing

East Tennessee State University

Bachelor of Science - Business Administration And Management

Radford University

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Angela Williams