Angela Zadorozhniy
Charlotte,NC
Summary
Enthusiastic and adaptable individual with a passion for marketing and a knack for salesmanship. High school graduate in progress with coursework in business and marketing, complemented by hands-on experience as a Friendly Head Cashier at Autobell Car Wash. Dedicated to increasing team performance and improving customer satisfaction, with a successful track record in challenging, dynamic environments. Known for delivering exceptional customer service and exceeding sales targets through effective communication and persuasion. Gifted leader with strong communication, interpersonal, and planning abilities. Adept at quickly learning and applying marketing principles, as evidenced by completion of advertising-focused assignments in critical thinking class. Eager to leverage sales experience, interpersonal skills, and passion for marketing to contribute positively as a marketing intern at Autobell Car Wash.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Autobell Car Wash Inc
08.2022 - Current
- Maintained current knowledge of store promotions to highlight sales to customers.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers and crew members with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier Team Lead
Bojangles' Famous Chicken 'n Biscuits
11.2021 - 05.2022
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers and crew members with positive and encouraging techniques to maximize performance and team contributions.
- Developed strong relationships with repeat customers through friendly service interactions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained stock to meet expected customer demand.
- Performed duties for all stations including Cashier, Food preparation, and Kitchen support.
Education
EMT Degree - EMT
Central Piedmont Community College
Charlotte, NC05.2026
High School Diploma -
Cato Middle College High School
Charlotte, NC05.2025
Skills
- Customer Service
- Team Leadership
- Positive Attitude
- Punctual and Reliable
- New Hire Training
- Heavy Lifting
- Upselling strategies
- Multi-tasking skill
- Problem-Solving
- Creative Thinking
- Active Listening
- Relationship Building
Accomplishments
- Chosen to be in a Bojangles company video for outstanding customer service and work ethic.
- Set the record for highest sales at Autobell Car Wash location 24.
- Junior Marshal
- Played for all positions on high schools varsity volleyball team.
- Proud member of Cato Middle College's chess club.
- Public speaking freshmen year of college and continue incorporating the skills learned.
- Grew up volunteering for a Christian donation company called With Love from Jesus.
Hobbies
Reading
Sports: Volleyball, badminton
Arts and crafts, ceramics
Journaling
Working
Cooking
Baking
Gardening
Theatre Arts
Additional Information
I currently have all the requirements completed to be able to graduate high school with an Associate degree in Arts but am enrolled for 13th grade for the 2024-2025 school year at Cato Middle College High School so that I can begin working on an EMT degree for free. After I achieve an EMT degree I plan on applying to a 4-year university for a bachelor's in Communications.
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Limited Working
Marketing Experience
I've taken Marketing Business and Finance classes throughout high school, and am currently taking a critical thinking class where I worked on a unit dedicated to marketing and advertisement.
Timeline
Cashier Team Lead
Autobell Car Wash Inc
08.2022 - Current
Cashier Team Lead
Bojangles' Famous Chicken 'n Biscuits
11.2021 - 05.2022
EMT Degree - EMT
Central Piedmont Community College
High School Diploma -
Cato Middle College High School