Angela 'Kay' Robison

• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Defined clear targets and objectives and communicated to other team members.

Office manager in both auto sales side and body shop, including cashier, bookkeeping, customer service. closing out sales, filing VIN paperwork, spreadsheets on profit margin for various departments.

• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
• Communicated product quality and market comparisons by creating sales presentations.
• Mentored team members to enhance professional development and accountability in workplace.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Developed sales incentives that motivated team members to reach their full potential, resulting in higher overall performance for the store.