Angela Ray
Springfield,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a part time position to expand skills.
Overview
8
8
years of professional experience
Work History
Lead Technician
Grove Professional Pharmacy
Springfield, MO
03.2016 - Current
- Prepared prescription transfers to other pharmacies.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Operated cash registers to accept payments from customers.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Interpreted and processed medication orders under supervision of pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Compounded non-sterile preparations including ointments, creams, lotions, capsules.
- Calculated, weighed, measured, and mixed pharmaceutical ingredients in accordance with standard formulas or recipes to prepare patient specific medications according to physicians orders.
- Maintained accurate records of compounded medications and ingredients used.
- Verified accuracy of all prepared products before dispensing.
- Performed quality assurance testing on compounded preparations.
- Maintained inventory levels of raw materials and finished product for compounding purposes.
- Ordered necessary chemicals, supplies, and equipment needed for compounding operations.
- Adhered strictly to all state and federal laws governing the practice of pharmacy compounding.
- Provided technical support to other pharmacy personnel when needed.
- Dispensed finished compounded medications by filling appropriate containers with prescribed amounts of medication.
- Stored hazardous chemicals safely in compliance with safety regulations.
- Monitored expiration dates of all compounds and raw materials used in compounding process.
- Kept abreast of current trends in pharmacy technology through continuing education courses.
- Assisted pharmacists in providing medication counseling to patients regarding their compounded medication.
Education
Some College (No Degree) - Health Sciences
Ozarks Technical Community College
Springfield, MOSkills
- Drug Inventory Management
- Regulatory Compliance
- Medication Dispensing
- Training and Mentoring
- Operations Management
- Personnel Management
- Procedure Development
- Quality Assurance Controls
- Workflow Optimization
- Order Verification
- Prescription Filling
- Supply Restocking
- Pharmaceutical Calculations
- Healthcare Regulations
- HIPAA
- New Hire Onboarding
- Resolving Customer Issues
- Interpreting Orders
- Labeling Prescriptions
- Team Collaboration
References
References available upon request.
Timeline
Lead Technician
Grove Professional Pharmacy
03.2016 - Current
Some College (No Degree) - Health Sciences
Ozarks Technical Community College