Angela S Dragan
La Quinta,CA
Summary
Dynamic and award-winning sales executive with expertise in all facets of consultative sales, operational management, strategy, client relationship management, and YOY revenue growth. Well-versed in compliance regulations, building codes, ACC guidelines, and technical/blueprint schematics. Exceptionally adept in crafting innovative solutions that optimize processes and profitability. Articulate communicator and engaging presenter; champion of high-performance teams and cross-functional collaboration. Organized New Homes Realtor with extensive knowledge of New Construction property sales and mortgage coordination. Successful at closing deals with accuracy and speed. Trained in CRM use with expertise in local markets.
Overview
20
20
years of professional experience
Work History
New Home Sales Counselor -Realtor
K Hovnanian Homes
03.2022 - Current
- Managed contract documentation, ensuring all necessary paperwork was completed accurately and submitted in a timely manner.
- Collaborated with construction teams to ensure homes were built according to buyer specifications and delivered within promised timeframes.
- Participated in ongoing training opportunities to stay current on industry news, trends, regulations, and best practices for new home sales counseling.
- Demonstrated knowledge of local real estate markets when presenting suitable housing options based on customer preferences and budgetary constraints.
Broker & New Home Sales Counselor
CENTURY COMMUNITIES
08.2021 - 09.2023
- Seasoned leader of new home sales in two communities: Encore Residential Community (Redmond) and Helio Condominium Community (Beacon Hill)
- Engaged with customers to gather information to provide best-in-class service, while driving sales
- Submitted sales management reports to the corporate office, ensuring policy adherence and quality standards
- Project-managed sales and customer initiatives.
Senior Sales Agent
REDFIN
09.2020 - 08.2021
- Trusted advisor on residential real estate sales during a difficult market due to the Covid-19 pandemic
- Guided project development and management on key sales and customer initiatives
- Delivered accurate sales management reports to corporate leaders and aligned all operations to corporate policies and procedures
- Integrated all change initiatives in a rapidly evolving business environment.
Broker & New Home Sales Counselor - Pacific Highlands Ranch
TRIPOINTE CASABELA & OLVERA PROJECTS
09.2014 - 07.2020
- Spearheaded sales of a residential development, building and cultivating relationships with brokers, customers, and developers, as well as external teams
- Oversaw project development customer service and sales initiatives, in alignment with corporate goals and policies
- Implemented new procedures and liaised through brokerage offices.
Broker & New Home Sales Counselor - Sonata Hill
QUADRANT HOMES/TRIPOINTE
10.2014 - 09.2016
- Proactive leader of residential sales, project management, customer services, and key relationship management with customers, developers, brokers, and external services such as construction superintendents and trades
- Presented sales management reports to the corporate office, adhering to corporate policies, procedures, and protocols.
Broker & New Home Sales Counselor - Tehaleh Master Planned Community
LENNAR HOMES-MATRIX REAL ESTATE
09.2012 - 06.2014
- Drove sales for a residential development, establishing and strengthening relationships with customers, brokers, and developers
- Administered full life cycle project management of sales, as well as customer service
- Generated sales management reports in alignment with all corporate policies, compliance regulations, standard procedures, and quality protocols.
New Home Construction and Construction Inspection - Owner
COLLINS CONSTRUCTION
06.2004 - 09.2005
- Successfully owned and operated custom home building company, coordinated all support activities as well as customer service relations, obtained building permits and contract processing and oversaw all project development
- Supported partner in building inspections and market research
- Assisted in administrative support with trade services.
Education
Master of Arts - Business Management
National University
Bachelor of Science - Sociology
California State University Fresno
Certified Broker Program -
Accredited Real Estate School
Skills
- Consultative Sales Leadership
- Operational & Change Management
- Cross-Functional Team Leadership
- Strategy Development & Execution
- Blueprint Reading & Schematics
- Strategic Partnership & Networking
- Building Codes & ACC Guidelines
- Client Relationship Management
- Communications & Presentations
- Client Service / Retention / Referrals
- Interior Design/Construction Development
- MS Office Suite
- Google Suite
- Quicken
- File Maker
- Adobe Acrobat
- CRM-PS
- CFT
- Sales Builder
- Salesforce
- Lasso
- New Star Sales
Affiliations
- National Association of Realtors
- CAR, SAR, NDSCAR
Languageproficiencies
- English (Fluent)
- Spanish (Fluent)
Communityleadership
Founder, Little Bottles of Love Foundation
Personal Information
Title: Brokers Real Estate License (State of Washington), Real Estate Salesperson License (State of California), Licensed Notary Public / Signing Agent (State of California), Fair Housing Certification (Kimbell Tiery)
Awards
- BIA 2018 Sales & Marketing Council Top Sales Team - Olvera Subdivision
- Sales Excellence Newcomer Award, Quadrant Homes - Sonata Hill Subdivision
- National Rank #3, Customer Service Excellence (Subdivision Award), JD Power & Associates
- Awarded 3rd Nationally JD Powers, KB Homes - Coachella, CA
- Top Customer Service Award, K. Hovnanian Homes
- Sales Team of the Quarter
- MAME Award for Multimillion Dollar BIA
Training
- Managing Brokers Program, Rockwell Institute
- New Home Sales Training, Jeff Shore
- New Home Sales Training, Hyland Bay
- Cannonball Sales Training
Timeline
New Home Sales Counselor -Realtor
K Hovnanian Homes
03.2022 - Current
Broker & New Home Sales Counselor
CENTURY COMMUNITIES
08.2021 - 09.2023
Senior Sales Agent
REDFIN
09.2020 - 08.2021
Broker & New Home Sales Counselor - Sonata Hill
QUADRANT HOMES/TRIPOINTE
10.2014 - 09.2016
Broker & New Home Sales Counselor - Pacific Highlands Ranch
TRIPOINTE CASABELA & OLVERA PROJECTS
09.2014 - 07.2020
Broker & New Home Sales Counselor - Tehaleh Master Planned Community
LENNAR HOMES-MATRIX REAL ESTATE
09.2012 - 06.2014
New Home Construction and Construction Inspection - Owner
COLLINS CONSTRUCTION
06.2004 - 09.2005
Master of Arts - Business Management
National University
Bachelor of Science - Sociology
California State University Fresno
Certified Broker Program -
Accredited Real Estate School
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