Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Night Shift Manager
Bens Bargain Center
06.2023 - Current
Trained and mentored employees to maintain friendly demeanor, provide professional service and uphold company values.
Managed cash drawer assignment and distribution and assisted with balancing and reconciling before and after shifts.
Collaborated with store management to oversee and direct retail store operations.
Oversaw closing duties and delegated tasks to promote efficient operations.
Oversaw store cleanliness, maintenance, and safety standards.
Assisted customers in finding products, provided information, and processed transactions.
Handled customer complaints, resolved issues, and maintained customer satisfaction.
Patient Care Technician
Fresenius Kidney Care Dialysis
01.2023 - 05.2023
Kept healthcare team informed with regular updates to patient charts, including vitals, treatments, and responses.
Protected patients when collecting specimens by following proper aseptic techniques.
Maintained efficient patient flow and unit operations with regular supply restocking.
Monitored patient response to treatment plans and reported unusual findings to nurse supervisor.
Collaborated with team to deliver high-quality care and enhanced healthcare standards.
Entered treatment data into designated clinical applications accurately.
Helped stabilize and treat patients during emergency situations.
Prepared for patient admissions by cleaning rooms and setting up ordered equipment for each patient's needs.
Labeled and stored lab samples adhering to set laboratory specifications.
Monitored vital signs and reported any changes to healthcare team.
Conducted regular rounds to check on status of assigned patients, addressing any concerns or needs that arose during their stay at facility.
Maintained accurate patient records by documenting all treatments, procedures, and observations in electronic health record systems.
Measured vital signs and updated chart with current information.
Retail Cashier
Bens Bargain Center
12.2021 - 12.2022
Assisted customers with selecting items by explaining features and answering questions.
Kept front-end organized and clean for maximum customer appeal.
Helped customer locate merchandise by directly escorting to desired items.
Processed customer transactions quickly using POS terminal.
Cross-trained in multiple customer-facing and back-end position in support of team needs.
Demonstrated strong communication skills when interacting with customers, coworkers, and management.
Infant and Toddler Teacher
Childrens Academy
10.2019 - 07.2021
Created and assigned interactive lesson plans for basic early learning skills.
Supervised children during activities to maintain safety and wellbeing.
Coordinated interactive activities to meet physical, emotional and social needs of children.
Followed licensing guidelines and company standards for daily care of children.