Angeles Noh
Birmingham,AL
Summary
Offering strong foundation in communication and problem-solving, eager to learn and thrive in customer-focused environment. Brings ability to quickly grasp new concepts and adapt to various customer service situations, ensuring smooth and effective interactions. Ready to use and develop interpersonal and problem-solving skills in Any role.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Winn Dixie
4476 Montevallo Rd, Birmingham, AL 35213
12.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Shades Valley High School
6100 Old Leeds Rd, Irondale, AL 3521005-2024
Skills
- Customer service
- Guest services
- Stock replenishment
- Product and service solutions
- Employee management
- Refunds processing
Accomplishments
- Achieved to be promoted 10 month into the job at age 19
Timeline
Customer Service Associate
Winn Dixie
12.2022 - Current
High School Diploma -
Shades Valley High School