Angelia Wilson
Shelbyville,IN
Summary
Adaptable professional known for building trust, maintaining organized work areas, and supporting smooth front-line service. Brings strengths in scheduling, order tracking, and client follow-up to improve customer satisfaction and day-to-day operations.
Overview
27
27
years of professional experience
Work History
Owner
Qq Simply Beauty Studio
Inverness, AL
02.2020 - Current
- Maintained strong client relationships through responsive service, consistent needs follow-up, and accurate home or office work.
- Addressed client concerns with professionalism, fostering trust and loyalty.
- Resolved customer issues promptly and professionally, enhancing satisfaction.
- Managed product inventory and vendor communication to ensure supply availability.
Department Manager
Target
Trussville, Alabama
10.2006 - 01.2017
- Led department operations for Target store sales floor and guest service standards.
- Communicated with store leaders to align targets, staffing, and daily operations.
- Trained team members on merchandising, zoning, and daily task priorities.
- Monitored sales floor presentation and corrected pricing or signage errors.
- Enforced safety, cleanliness, and loss prevention procedures across department areas.
Customer Service Greeter
The Club
Hoover, Alabama
01.2000 - 11.2010
- Greeted club members and guests, ensuring a welcoming atmosphere through attentive, professional service.
- Resolved guest concerns calmly, maintaining high club service standards and enhancing guest satisfaction.
- Coordinated member check-in and optimized front desk entry flow for smoother guest experiences.
- Kept entrance areas and reception spaces clean and organized.
Education
High School Diploma -
Miracle Dilerance
Birmingham, AL06-1990
Skills
- Client relationship management
- Vendor management
- Inventory control
- Order management
- Operations management
- Staff training
- Appointment scheduling
Timeline
Owner
Qq Simply Beauty Studio
02.2020 - Current
Department Manager
Target
10.2006 - 01.2017
Customer Service Greeter
The Club
01.2000 - 11.2010
High School Diploma -
Miracle Dilerance