Angeliam Rivera
Egg Harbor Township,NJ
Summary
Dynamic Assistant Manager skilled in staff scheduling and team training. Proven ability to foster a positive work environment while ensuring compliance with food safety standards. Ready to contribute to improving customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work History
Assistant Manager
McDonald's
Ocean City, New Jersey
06.2019 - Current
- Supervised daily operations and ensured compliance with food safety standards.
- Trained and developed team members to enhance customer service skills.
- Managed inventory levels and coordinated stock replenishment processes.
- Scheduled staff shifts to optimize coverage during peak hours.
- Resolved customer complaints efficiently to maintain satisfaction levels.
- Conducted regular training sessions on operational procedures and safety protocols.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Egg Harbor Township High School
Egg Harbor Township, NJSkills
- Inventory management
- Food safety compliance
- Staff scheduling
- Customer complaint resolution
- Team training
- Stock replenishment
- Recruitment and hiring
- Team building
Languages
Spanish
Professional
Timeline
Assistant Manager
McDonald's
06.2019 - Current
Egg Harbor Township High School