Angelic Nelson
HouseKeeper
Clay Center,KS
Summary
Proven ability to ensure order accuracy and handle complaints effectively, contributing to elevated customer satisfaction in the dining industry.
Overview
28
28
years of professional experience
Work History
Housekeeper
Wakefield Care and Rehab/Mission Health
Wakefield, KS
07.2025 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment and tools to ensure efficient facility upkeep.
- Assisted in inventory management of cleaning supplies and equipment.
- Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs.
Overnight Stocker
Walmart
Junction City, KS
03.2022 - 04.2023
- Organized stockroom and maintained inventory accuracy to support efficient restocking processes.
- Collaborated with team members to ensure timely product placement on sales floor.
- Utilized handheld devices for inventory management and tracking stock levels effectively.
- Monitored product expiration dates and rotated stock to minimize waste and ensure freshness.
Cashier
Walmart
Manhattan, KS
11.2021 - 02.2022
- Trained new cashiers on operational procedures and customer service techniques.
- Implemented best practices for minimizing transaction errors, enhancing accuracy during peak hours.
- Collaborated with team members to improve workflow efficiency during busy periods.
- Developed strategies for upselling products, contributing to overall store sales growth.
Cashier
Short Stop Convenience Store
Riley, KS
03.2019 - 08.2021
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
Curator of Documents
Clay County Museum
Clay Center, KS
09.2011 - 01.2019
- Curated diverse exhibits to enhance community engagement and education.
- Collaborated with local artists to develop innovative programming and workshops.
- Managed artifact preservation processes, ensuring optimal storage conditions.
- Conducted research to support exhibit development and historical accuracy.
Assistant Manager
Dollar Tree
Junction City, KS
07.2005 - 06.2010
- Led team to optimize inventory management processes, improving stock accuracy and reducing discrepancies.
- Developed training programs for new staff, enhancing onboarding efficiency and employee retention rates.
- Implemented strategic merchandising initiatives, increasing product visibility and driving sales performance.
- Analyzed sales data to identify trends, informing purchasing decisions and inventory levels for peak seasons.
Wait Staff Member
Oklahoma State University Institute of Technology
Okmulgee, OK
09.2001 - 02.2002
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Collaborated with kitchen staff to maintain efficient food service operations during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new wait staff on restaurant procedures and customer service protocols.
Waitress Supervisor
Okmulgee Country Club
Okmulgee, OK
06.1998 - 11.2000
- Supervised daily operations of dining area, ensuring exceptional service delivery.
- Trained and mentored new waitstaff, fostering a collaborative team environment.
- Coordinated scheduling and assignments for waitstaff to optimize workflow efficiency.
- Monitored inventory levels, placing orders to maintain stock for beverage and food services.
Dishwasher
Sister Twos Cafe
Henryetta, OK
11.1997 - 05.1998
- Operated dishwashing equipment to ensure cleanliness and sanitation standards.
- Sorted, rinsed, and loaded dishes into industrial washers efficiently.
- Assisted team members in maintaining a clean and organized kitchen environment.
- Implemented best practices for safe handling of cleaning chemicals and tools.
Education
High School Diploma - GED Classes
Okmulgee High School
Okmulgee, OK05-2027
Skills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
Timeline
Housekeeper
Wakefield Care and Rehab/Mission Health
07.2025 - Current
Overnight Stocker
Walmart
03.2022 - 04.2023
Cashier
Walmart
11.2021 - 02.2022
Cashier
Short Stop Convenience Store
03.2019 - 08.2021
Curator of Documents
Clay County Museum
09.2011 - 01.2019
Assistant Manager
Dollar Tree
07.2005 - 06.2010
Wait Staff Member
Oklahoma State University Institute of Technology
09.2001 - 02.2002
Waitress Supervisor
Okmulgee Country Club
06.1998 - 11.2000
Dishwasher
Sister Twos Cafe
11.1997 - 05.1998
High School Diploma - GED Classes
Okmulgee High School