Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Angelica Almeda-Torres

Sacramento,CA
Angelica Almeda-Torres

Summary

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Reliable individual. offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.

Overview

5
years of professional experience

Work History

Rallys Fast Food Resturant

Cashier Team Lead
01 2024 - 09 2024

Job overview

  • Turning on all lights and appliances; soda machines, ice cream machine, ovens.
  • Maintaining cleanliness.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • providing great customer service.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Quickly and accurately counted drawers at start and end of each shift.

Amazon

Warehouse Worker
09.2018 - 01.2024

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by organizing storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.

Burger King

Drive-Thru Cashier
08.2023 - 12.2023

Job overview

  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Performed cash, card, and check transactions to complete customer purchases.

Shell Gas Station

Customer Service Cashier
06.2022 - 10.2022

Job overview

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.

Target distribution

Warehouse Packer
08 2021 - 02 2022

Job overview

  • seasonal material handler
  • loading & unloading freight onto conveyor belt to be distributed to the correct location.
  • Expedited shipping times, maintaining close attention to priority orders and deadlines.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.

Education

Sacramento City College
Sacramento, CA

No Degree from Business Management
06-2029

University Overview

Yolo High School
West Sacramento, CA

from General Education
06-2014

University Overview

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Employee training
  • Active listening
  • Reliable and responsible
  • Creative thinking
  • Customer assistance

Timeline

Drive-Thru Cashier
Burger King
08.2023 - 12.2023
Customer Service Cashier
Shell Gas Station
06.2022 - 10.2022
Warehouse Worker
Amazon
09.2018 - 01.2024
Cashier Team Lead
Rallys Fast Food Resturant
01 2024 - 09 2024
Warehouse Packer
Target distribution
08 2021 - 02 2022
Sacramento City College
No Degree from Business Management
Yolo High School
from General Education

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Angelica Almeda-Torres