Angelica Barbosa Yorikawa
Mountlake Terrace,WA
Overview
1
1
year of professional experience
Work History
Office Assistant
Joalheria Geneve
08.2018 - 01.2019
- Organized day-to-day tasks and managed finances and accounting
- Handled customer calls and resolved issues
- Multitasked and learned new tasks effectively
Manager / Cashier
Zooland
06.2018 - 07.2018
- Managed cash transactions and supervised staff, improving social and communication skills
- Developed problem-solving skills and ensured the safety of children
- Responsible for closing the park and managing finances
Education
Associate Degree in Psychology -
Shoreline Community College
01.2024
Skills
- Communication
- People skills
- Organization
- Leadership
- Focused
- Teamwork
- Problem-solving
- Social skills
https://www.linkedin.com/in/angelica-barbosa-yorikawa-9b3a3030a
Volunteer Experience
Crisis Phone Operator, Crisis Connections, Seattle, WA 10/2022 to Present, (~320 Volunteer Hours)
- Provide emotional support to callers in crisis situations.
- Help individuals de-escalate and develop coping skills and suicide safety plans.
- Provide resources such as shelters, next-day appointments, and the Children's Crisis Outreach Response System (CCORS)., Offer third-party support to those seeking help for a family member or friend.
Behavioral Learning Support (BLS), Shorecrest High School, Shoreline, WA, 12/2023 to Present, (~87 Volunteer Hours)
- Assist adolescents with social/emotional or behavioral goals in their individualized education programs (IEP).
- Work with students in small groups and one-on-one to develop self-esteem, social skills, and communication.
City
Mountlake Terrace
State
WA
Zip
98043
Training
- Multicultural Psychology, Develops awareness, knowledge, skills, and advocacy tools to increase multicultural competence. Covers negative effects of oppression on mental health and strategies for inclusive counseling, research, and policy.
- Crisis Interventions, Presents social and psychological factors found in crisis situations. Students develop strategies for professional assessment, intervention, and follow-up.
- Biopsychology, Examines the interaction between biology and behavior, covering topics like memory, sex, drugs, and mental illness.
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Office Assistant
Joalheria Geneve
08.2018 - 01.2019
Manager / Cashier
Zooland
06.2018 - 07.2018
Associate Degree in Psychology -
Shoreline Community College
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