Angelica Beard

Highly organized Administrative and Medical Operations Professional with over 11 years of experience in healthcare, dental, and corporate office environments. Expert in managing high-volume workflows, insurance verification, and complex scheduling. Proven track record in optimizing financial functions, including accounts payable and billing support, while ensuring 100% HIPAA compliance.

CORE COMPETENCIES

• Administrative: Calendar Management, Front Desk Operations, Records Management, Data Entry.
• Healthcare: Insurance Verification & Authorizations, Patient Intake, EMR/CRM Systems, Medical Billing Support.
• Financial: Accounts Payable (AP), Invoice Processing, Payment Posting, Financial Reconciliation.
• Software: Microsoft Office Suite (Word, Excel, Outlook), EMR/CRM Platforms.

• Direct front-of-house operations, providing professional support for patients, clinicians, and visitors in a high-volume environment.
• Manage a complex multi-clinician calendar, accurately scheduling and confirming appointments to maximize clinic efficiency.
• Facilitate insurance eligibility checks and secure prior authorizations, reducing billing delays and claim denials.
• Ensure 100% accuracy of patient records within the EMR system in strict accordance with HIPAA regulations.

• Managed daily office operations and staff calendars to ensure seamless service delivery.
• Oversaw client intake and assessments, ensuring all case documentation was complete and compliant.
• Coordinated with insurance providers to verify coverage and authorize essential patient services.

• Coordinated specialized scheduling for physicians and specialists in a fast-paced pediatric environment.
• Maintained high levels of data integrity within EMR systems and managed all internal/external office communications.

• Optimized dental office operations by managing hygienist and dentist schedules to minimize downtime.
• Handled billing inquiries and insurance benefit verification, improving the patient check-out experience.