Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angelica Castillo

Santa Maria,CA

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative 2

Chevron Stations Inc
08.2018 - 03.2024
  • Worked alone and was able to complete all my duties efficiently and on time.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.

Education

Associate of Science - Computer Network/Digital Maintenance

Allan Hancock College
Santa Maria, CA
06-2026

Skills

  • Problem resolution
  • Customer relations
  • Complaint resolution
  • Patience and empathy
  • Work ethic and integrity
  • Dependable

Certification

Food Handler Card

CPR and First Aid Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative 2

Chevron Stations Inc
08.2018 - 03.2024

Associate of Science - Computer Network/Digital Maintenance

Allan Hancock College

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