Angelica Chronister
Las Vegas,NV
Summary
Hardworking Shift Leader gifted at reviewing team tasks to ensure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Leader
Sonics Drive In
03.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Analyzed sales figures and identified areas for improvement.
Education
High School Diploma -
Liberty High School
Henderson, NV05.2024
Skills
- Customer Service Management
- Staff Supervision
- Cash Handling
- Knowledgeable in Micros POS
- Training Assistance
- Problem-Solving
Timeline
Shift Leader
Sonics Drive In
03.2022 - Current
High School Diploma -
Liberty High School