Hi, I’m
Angelica Diaz
Savannah,GA
Summary
Hardworking Bartender with experience in large-scale, high-volume, high-stress casual dining and fine dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed behind the bar with a successful history of creating popular cocktail recipes.
Overview
7
years of professional experience
Work History
Buffalo Wild WingsColorado Springs
Certified Trainer - Server
10.2021 - Current
Job overview
- Consistently in the top 5% of company sales in the highest grossing location in the national region
- Regularly exceeded service standards; showing strong sense of urgency, setting an example for others and going above and beyond for the team and the guest.
- Trained and mentored more than 5 new personnel hired to fulfill server and support staff positions
- Coordinated and attended roundtables for employees to address questions and concerns to benefit the alignment of worker and company priorities.
Romano's Macaroni Grill Colorado Springs, CO
Bartender
12.2020 - 10.2021
Job overview
- Evolving knowledge of traditional and innovative spirits and cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Viewhouse Bar & Grill Colorado Springs, CO
Bartender
01.2019 - 01.2020
Job overview
- Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Trained 3 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
AmbliColorado Springs, CO
Lead Bartender
08.2016 - 01.2019
Job overview
- Consulted with managers to organize special events and promotions.
- Developed drink menu with creative cocktails, contemporary wines and craft beers.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Set up glassware, liquor and other necessary supplies for special events.
Education
University of South CarolinaColumbia, SC
Bachelor of Arts from Journalism & Mass Communications
05.2011
Skills
- High-Volume Dining
- Food and Beverage Pairings
- Quality Control
- Server Management
- Attentive to Detail
- Order Accuracy
- Safe Food Handling
References
719.210.8551 Goldie Tippit, Manager - Buffalo Wild Wings
719.985.1384 Blaise Blitch, Manager - Buffalo Wild Wings
575.650.5611 Tim Harrington, Manager - Viewhouse Bar & Grill
Timeline
Certified Trainer - Server
Buffalo Wild Wings
10.2021 - Current
Bartender
Romano's Macaroni Grill
12.2020 - 10.2021
Bartender
Viewhouse Bar & Grill
01.2019 - 01.2020
Lead Bartender
Ambli
08.2016 - 01.2019
University of South Carolina
Bachelor of Arts from Journalism & Mass Communications