Angelica Diaz
Bethlehem,PA
Summary
Dynamic professional with a proven track record at Famous Smoke Shop, excelling in multitasking and attention to detail. Skilled in database entry and fostering customer satisfaction, I have effectively trained staff and enhanced operational efficiency. My expertise in Microsoft Office and commitment to quality control have driven significant improvements in data accuracy and office productivity.
Also have done Picking,Packing,Scales,Pallet Jack and smaller machines
Overview
11
11
years of professional experience
Work History
Clerk
Famous Smoke Shop
03.2016 - 07.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
- Picked and packed order items.
Commercial Cleaner
FMC
09.2015 - 03.2016
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
Warehouse Worker
Allied Personnel Services
03.2013 - 09.2015
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
- Picked and packed order items.
Education
Liberty High School
Bethlehem, PA06.2004
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Database entry
- Quality control
- Verbal and writing communication
- Multitasking
- Attention to detail
- Microsoft office
- Data entry
- Staff training
- Inventory assessment
Work Reference
• Neil Smallwood- (862)755-7281
• Natoye Bennett- (347)277-1173
• Stephanie Kindred- (610)393-5401
Timeline
Clerk
Famous Smoke Shop
03.2016 - 07.2024
Commercial Cleaner
FMC
09.2015 - 03.2016
Warehouse Worker
Allied Personnel Services
03.2013 - 09.2015
Liberty High School
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