Angelica Garcia
Portales
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
5
5
years of professional experience
2015
2015
years of post-secondary education
Work History
Property Manager
Diangson Realty LLC
Portales
01.2021 - Current
- Oversaw property maintenance schedules and coordinated vendor services effectively.
- Conducted regular property inspections to maintain standards and address concerns.
- Processed tenant payments efficiently, ensuring timely and accurate financial transactions.
- Prepared lease agreements and ensured compliance with local regulations.
- Maintained accurate financial records and managed operating budgets efficiently.
- Facilitated communication between tenants and property owners for effective management.
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Updated tenant and unit information to keep current in housing database.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Exercised direct supervision over property staff.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
Administrative Assistant
Garcia and Sons Roofing
Portales
10.2023 - 03.2024
- Managed daily schedules for roofing projects and client meetings.
- Coordinated communication between clients, contractors, and suppliers.
- Prepared and maintained project documentation and reports.
- Assisted with invoicing and expense tracking for roofing services.
- Organized office supplies and equipment for efficient operations.
- Updated company databases with client information and project details.
- Handled incoming calls and inquiries with professionalism and clarity.
- Supported team members with administrative tasks as needed.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Proofread content for typo-free emails and documentation.
- Facilitated communication between different departments within the organization.
Education
Tatum High School
Tatum, NMSkills
- Skilled multi-tasker
- Administrative support
- Business administration
- Exceptional oral and written communication skills
- Property management expertise
- Office organization
- Time management
- Professionalism
Timeline
Administrative Assistant
Garcia and Sons Roofing
10.2023 - 03.2024
Property Manager
Diangson Realty LLC
01.2021 - Current
Tatum High School