Angelica Garza
Fort Worth,TX
Summary
Dynamic and reliable professional with extensive experience in customer service as well as knowledge and sales experience at Lowe's Home Improvement. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in point-of-sale systems and team collaboration, consistently ensuring smooth operations and fostering a positive shopping environment. My years of retail experience, customer service, and accountability in regards to showing up for work and being there to assist my team. Ability to quickly adapt to changes and quickly learn new material has given me the opportunity to train new hires. Any task given has been completed in a timely manner.
Overview
3
3
years of professional experience
Work History
Cashier
Lowes Home Improvment
02.2026 - Current
- Process transactions efficiently using point-of-sale systems to ensure accurate customer billing.
- Assist customers in locating products and provide knowledgeable recommendations based on their needs.
- Maintain cleanliness and organization of checkout areas to enhance overall shopping experience.
- Handle customer inquiries and resolve issues promptly to ensure satisfaction and loyalty.
Customer Service Cashier
Walmart
02.2024 - 01.2025
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and returns, enhancing satisfaction.
- Maintained accurate cash drawer, ensuring balanced registers at end of shifts.
- Collaborated with team to restock shelves and organize merchandise displays.
Key Holder
Dollar General Store
03.2023 - 11.2023
- Assisted in managing store operations and ensuring compliance with safety protocols.
- Processed transactions accurately while providing exceptional customer service.
- Maintained inventory levels through regular stock assessments and restocking initiatives.
- Supervised team members during shifts, promoting a collaborative work environment.
Education
Tarrant County College
Fort Worth, TXHigh School Diploma -
South Hills High School
Fort Worth, TX06.2014
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Team collaboration
Customer service excellence
Reliability and punctuality
Customer relations
Written and verbal communication
Professionalism and courtesy
Conflict resolution
Staff training
Guest inquiries
Attention to detail
Sales expertise
Loyalty program promotion
Proficient in software
Multitasking and organization
Organizational growth
Empathy and patience
Data entry
Training and onboarding
Basic math
Upselling techniques
Promotions and discounts
Dependability and reliability
Honest and dependable
Problem-solving
Hospitality and accommodation
Social Butterfly
Computer typing skills
Timeline
Cashier
Lowes Home Improvment
02.2026 - Current
Customer Service Cashier
Walmart
02.2024 - 01.2025
Key Holder
Dollar General Store
03.2023 - 11.2023
Tarrant County College
High School Diploma -
South Hills High School