Angelica Gomez
Bakersfield,CA
Summary
Dynamic Office Services Specialist with a proven track record at Kern Medical Hospital Authority, excelling in file organization and office supply management. Recognized for enhancing operational efficiency and fostering strong relationships across departments. A dedicated team player committed to delivering exceptional customer service and streamlining administrative processes for improved outcomes.
Experienced Employee Health Specialist successful at facilitating group workshops, new hire orientations, and regular meetings. Well-versed in writing and distributing content that educates employees about important health topics. Strong presentation and team leadership abilities.
Experienced with infection prevention protocols and healthcare regulations, ensuring patient and staff safety. Utilizes knowledge of epidemiology and infection control practices to mitigate risks and enhance health outcomes. Strong understanding of compliance standards and effective communication in healthcare settings.
Overview
4
4
years of professional experience
Work History
Office Services Specialist
Kern Medical Hospital Authority
06.2022 - Current
- Coordinated office supply inventory management to ensure operational efficiency and availability.
- Assisted in scheduling and organizing meetings, enhancing communication across departments.
- Streamlined document preparation processes, improving turnaround time for critical reports.
- Implemented filing system improvements, increasing retrieval speed and accuracy of records.
- Supported training initiatives for new staff on office procedures and best practices.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Reviewed files and records to obtain information to respond to customer and client requests.
- Monitored stock of office supplies to report shortages to management.
- Completed general administrative tasks by proofreading documents, transcribing handwritten information and operating calculators to verify financial records.
- Maintained monthly, weekly and daily reports of transaction.
- Worked under Employee Health/Infection Control
- Helped with onboarding and new hires paperwork
Direct Care Worker
Transitioning Training Program
06.2021 - 06.2022
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Implemented individualized care plans, ensuring adherence to specific client needs and preferences.
- Monitored client health and behavior, reporting changes to healthcare professionals promptly.
- Trained new staff on best practices for client interaction and safety protocols.
- Documented client progress accurately, maintaining compliance with organizational standards and regulations.
- Collaborated with multidisciplinary teams to develop comprehensive care strategies tailored to individual clients.
- Advocated for client rights and needs, fostering a supportive environment conducive to personal growth.
Barista
Dutch Bros
06.2021 - 06.2022
- Prepared and served a variety of coffee beverages to customer specifications
- Maintained cleanliness and organization of work area and equipment
- Assisted customers with menu selections and provided product information
- Operated point-of-sale system for efficient order processing
- Collaborated with team members to meet high-volume service demands
Education
High School Diploma -
Bakersfield High School
Business Administration
Bakersfield College
Bakersfield, CASkills
- Maintaining office supplies
- File organization
- Scheduling appointments
- Telephone inquiries
- Documentation review
- File management
- Document management
- Calendar management
- Positive attitude
- Customer service
- Time management
- Relationship building
- Dedicated team player
- Office administration
- Prioritizing work
Timeline
Office Services Specialist
Kern Medical Hospital Authority
06.2022 - Current
Direct Care Worker
Transitioning Training Program
06.2021 - 06.2022
Barista
Dutch Bros
06.2021 - 06.2022
High School Diploma -
Bakersfield High School
Business Administration
Bakersfield College